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              We have hundreds of articles to help you become more successful in your workplace. Below are the most popular topics. For even more go to the articles main page


              Robert Bacal As Public Speaker and Keynoter

              Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via amazon.ca The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

              Looking For A Speaker - Check Out Robert Bacal

              Need a dynamic and different keynote speaker? Robert Bacal will build a custom designed presentation that provokes thought, motivates and focuses on LEARNINGBacal & Associates and www.kmdclub.cn offer keynote conference speaking and custom-designed speaking for your company function or get together.

              We do things a bit differently than other speakers. Briefly here are our principles.

              • We believe our speaking service clients deserve a presentation or speech that is developed specifically for them, not a canned speech that is used and re-used. So we work with you to define what will work with your audience.
              • We believe that conference speeches should be both inspirational and instructive, with a heavy emphasis on learning. While motivational speeches are sometimes popular, they effects fade in a day or two, leaving people disillusioned. If you are tired of the motivational speaker grind, call us at 613-764-0241 or email us at [email protected]
              • We believe that the fees of many speakers are completely outrageous given the value they provide. It's a funny industry. We price our services flexibly, neither too high or two low (too low means people think the speaker is lousy!).

              Keynote Speaking & Conference Speaking Specifics

              We are planning on doing more speaking at conferences. That's for several reasons. We believe that often (particularly for managers and executives), the issue isn't a lack of skills, but being pointed in the wrong direction. We see our role in keynote and conference speaking as helping to aim people at a target. We also believe we can be more helpful in short segments with conference attendees and industry leaders because these days, nobody has much time to spend on long drawn-out training.

              You can find more details on our speaking topics by clicking on the topics below. However, to whet your appetite, here are some of the topics we deal with:

              If you like the sound of what we can offer call us at (613) 764-0241 or email us at [email protected] to discuss your needs. If we feel we can't really help out, we will tell you so.

              About Company

              Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

              About

              Robert Bacal

              About The Company
              About Our Seminars & Services
              About Our Websites
              Privacy Policy

              Our Related Websites

              Building Bridges Between Home And School For Educators
              Just for teachers, administrators and school staff

              Angry Customer Guides and Defusing Techniques
              Hundreds of tips and techniques for dealing with nasty people.

              Customer Service In Government

              A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

              Bacal & Associates Store
              Free and paid guides, books, and documents on business, management and more.

              We Believe

              • Training sessions should ALWAYS be customized to fit YOUR context.
              • Our role is to make you self-sufficient and self-sustaining.
              • Fees should be reasonable, fair, and flexible to fit different budgets.
              • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

              Get in Touch

              • Phone:
                (613) 764-0241
              • Email: [email protected]
              • Address:

              • Bacal & Associates
              • 722 St. Isidore Rd.
              • Casselman
              • Ontario
              • Canada, K0A 1M0





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